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Last updated: September 1st, 2026
Welcome to ATÉSE. These Terms & Conditions ("Terms") govern your access to and use of atese.com (the "Site"), together with any related content, features, and tools we make available through it (collectively with the Site, the "Services"), and any purchase you make through the Services. By browsing the Site, using the Services, or placing an order, you agree to these Terms. If you do not agree, please do not use the Services.
1. Who We Are
ATÉSE is operated by ATÉSE LTD, a company registered in England and Wales, United Kingdom under registration number 16945581, with its registered office at 251 Gray's Inn Road, London, London WC1X 8QT, Great Britain ("ATÉSE," "we," "us," or "our"). For VAT/tax purposes, our identification number is GB 525 7186 77.
ATÉSE operates the Site using Shopify's e-commerce platform, which enables us to provide the Services to you. Section 13 explains the division of responsibility between ATÉSE and Shopify.
For any question regarding these Terms, contact us at contact@atesestudio.com.
2. Access and Account
2.1 You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services or place an order on the Site. By using the Services, you confirm that you meet this requirement.
2.2 To use certain parts of the Services, including completing a purchase, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You represent that all information you provide is correct, current, and complete, and that you have the right to provide it.
2.3 If you create an account with us, you are solely responsible for maintaining the confidentiality of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
3. Our Products
3.1 ATÉSE produces biannual capsule collections, made in Italy, in limited quantities from natural fibers and deadstock materials. Because each collection is small-batch, availability is limited, and a sold-out style may not be restocked.
3.2 We make every effort to display colors, textures, and materials accurately, but slight variations may occur between the Site and the physical garment due to photography, screen settings, or the natural character of the materials used. Where a piece is made from deadstock fabric, minor variation between individual units of the same style may occur; this is a feature of the material, not a defect.
3.3 We reserve the right to limit quantities, discontinue a style, or restrict orders (including by geographic region), at our discretion and without liability.
3.4 Any reference to price on the Site is the final retail price at time of purchase, subject to Section 5.
3.5 We do not warrant that the appearance, fit, or feel of any product will match your individual expectations beyond the accurate representation described in Section 3.2. Product descriptions are subject to change at any time at our discretion.
4. Orders
4.1 An order placed through the Site is an offer to purchase, which we may accept or decline. A contract is formed only once we send you an order confirmation email; an automatic order acknowledgment does not, by itself, constitute acceptance.
4.2 We may cancel or refuse an order at our discretion, for example in cases of suspected fraud, pricing or listing errors, unavailability of stock, or issues with payment authorization. If we cancel an order after payment has been taken, we will issue a full refund.
4.3 You are responsible for ensuring that your order details (size, shipping address, contact information) are correct at the time of purchase.
4.4 Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
4.5 You represent that your purchases are for your own personal or household use and not for commercial resale or export, unless we have agreed otherwise with you in writing.
5. Pricing and Payment
5.1 Prices are set in British Pounds Sterling (GBP) and displayed to you in your local currency at checkout based on your region, using the exchange rate applied at the time of your order. The currency and amount shown at checkout is the amount you will be charged. For international orders, applicable customs duties and import taxes are calculated and included in your total at checkout, as described in our Shipping Policy.
5.2 We reserve the right to correct pricing errors on the Site at any time. If an item was listed at an incorrect price, we will contact you before processing the order at the correct price, and you may choose to proceed or cancel.
5.3 Payment is processed at the time of order through Shopify Payments. We do not store your full payment card details.
5.4 You agree to provide current, complete, and accurate payment and billing information for any purchase, and to promptly update this information (including card details and expiration dates) so that we can complete your transaction and contact you if needed.
5.5 You represent and warrant that: (i) any payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; and (iii) charges incurred by you will be honored by your card issuer or payment provider.
6. Shipping and Delivery
Delivery of your order, including estimated delivery times, shipping costs, and your rights if delivery is delayed, is governed by our Shipping Policy, which is incorporated into these Terms by reference. Nothing in these Terms reduces the protections described in our Shipping Policy.
7. Returns and Exchanges
Returns, exchanges, and your statutory right of withdrawal (where applicable) are governed by our Refund Policy, which is incorporated into these Terms by reference.
8. Intellectual Property
8.1 All content on the Site, including the ATÉSE name, logo, photography, garment designs, text, and layout, is the property of ATÉSE LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent. These Terms permit you to use the Services for your personal, non-commercial use only.
8.3 ATÉSE's names, logos, product and service names, and designs are trademarks of ATÉSE or its affiliates. Shopify's name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks appearing on the Services are the property of their respective owners, and nothing in these Terms grants you any license or right to use them.
9. Acceptable Use
You agree to access and use the Services for lawful purposes only. You must not use the Services, directly or indirectly, to:
(a) violate any applicable law, regulation, or ordinance; (b) infringe our intellectual property rights or those of any third party; (c) harass, abuse, threaten, defame, or harm any other person, including our employees; (d) transmit false or misleading information; (e) send unsolicited advertising, promotional material, or spam; (f) impersonate any other person or entity; (g) upload or transmit viruses, malware, or any other malicious code; (h) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any portion of the Services without our permission; (i) collect or track the personal information of other users; (j) scrape, harvest, or extract data from the Site using automated means, including bots, scrapers, or AI tools, except as permitted under Section 10 (Agent Terms); (k) interfere with, bypass, or circumvent any security or access-control measure we use to protect the Services, including CAPTCHAs or robot-exclusion headers; or (l) engage in any other conduct that restricts or inhibits any person's use of the Services, or that we determine, in our reasonable discretion, may harm ATÉSE, Shopify, or other users.
We reserve the right to suspend, disable, or terminate your access to the Services at any time if we reasonably determine you have violated this section.
10. Agent Terms
10.1 This section applies if you use, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of a person or entity, including agentic AI tools, without that person's direct, step-by-step supervision.
10.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates strictly in accordance with Section 10.3. We may also request that a specific Agent refrain from accessing the Services, in which case it must not do so.
10.3 Agents must: (i) identify themselves as an Agent in the user agent string of any request (e.g., "Agent/[agent name]"); (ii) not conceal that access is coming from an Agent, including by mimicking human behavior or bypassing CAPTCHAs; (iii) respond truthfully to any prompt asking whether an interaction is from a human or a computer; and (iv) not circumvent any measure we use to control how Agents access the Services.
10.4 We may limit, through technical or other means, whether and how any Agent accesses, uses, or interacts with the Services.
11. Optional Tools
We may provide access to tools offered by third parties as part of the Services, which we do not monitor or control. We provide access to such tools "as is" and "as available," without any warranty, and we have no liability arising from your use of them. Any use of optional third-party tools is at your own risk, and you should review the relevant third party's own terms before using them. We may also introduce new features to the Services from time to time; these form part of the Services and are subject to these Terms.
12. Third-Party Links
The Site may contain links to websites operated by third parties. We do not examine or endorse the content of these sites, and accessing them is at your own risk. We are not liable for any harm arising from your access to, or purchases through, third-party websites. Please review the relevant third party's own policies before engaging in any transaction with them; any complaints about third-party products or services should be directed to that third party.
13. Our Relationship with Shopify
ATÉSE uses Shopify to power the Services, but any purchase you make is a sale directly between you and ATÉSE. Shopify is not responsible for any aspect of that sale, including any loss, injury, or damage arising from a product or service you purchase from us. By using the Services, you release Shopify and its affiliates from any claim arising from your purchase or transaction with ATÉSE.
14. Feedback
If you send us feedback, ideas, or suggestions about the Services ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use and act on that Feedback for any purpose, including to improve the Services. You confirm that you have the right to share the Feedback, and that it does not infringe any third party's rights or contain anything unlawful, defamatory, or malicious. We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it.
15. Errors, Inaccuracies, and Omissions
The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping charges, or availability. We reserve the right to correct any such errors and to change, update, or cancel an order based on inaccurate information at any time, including after you have submitted an order; see also Section 5.2 for pricing errors specifically.
16. Disclaimers and Limitation of Liability
16.1 The information on the Site is provided for general information purposes, and we do not warrant its accuracy, completeness, or usefulness; any reliance on it is at your own risk.
16.2 Except as expressly stated in these Terms, the Services and any products offered through them are provided "as is" and "as available," without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
16.3 To the fullest extent permitted by applicable law, neither ATÉSE nor Shopify (nor our respective directors, officers, employees, or agents) shall be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, or lost data, arising from your use of the Services or any product purchased through them, whether based in contract, tort (including negligence), or otherwise. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the relevant item.
16.4 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or fraud. Nothing in these Terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 in relation to goods that are faulty, not as described, or not fit for purpose. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the limitations above may not apply to you.
17. Indemnification
You agree to indemnify and hold harmless ATÉSE, Shopify, and our respective affiliates, officers, directors, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising from: (i) your breach of these Terms; (ii) your violation of any law or the rights of a third party; or (iii) your access to or use of the Services. We will notify you of any such claim; a delay in notice will not relieve you of this obligation unless it materially prejudices your defense. We may control the defense and settlement of the claim, at your expense, but will not settle in a way that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld).
18. Termination
We may suspend or terminate your access to the Services at any time, at our discretion, without notice, including where we reasonably believe you have violated these Terms; you will remain responsible for any amounts already due. Sections 8 (Intellectual Property), 14 (Feedback), 16 (Disclaimers and Limitation of Liability), 17 (Indemnification), 19 (Privacy), 21 (Governing Law and Disputes), 22 (International Customers), 23 (Severability), 24 (Waiver; Entire Agreement), 25 (Assignment), and any other provision that by its nature should survive termination, will continue to apply.
19. Privacy
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The current version is always available on this page, and the "Last updated" date at the top reflects the most recent revision. Where a change is material, we will take reasonable steps to notify you, consistent with applicable law. Continued use of the Services after a change takes effect constitutes your acceptance of the revised Terms.
21. Governing Law and Disputes
21.1 These Terms are governed by the laws of England and Wales, without regard to its conflict-of-law principles.
21.2 Any dispute arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer-protection law grants you the right to bring proceedings in your own country of residence.
[See Section 22 for how these Terms apply if you are located outside England and Wales.]
22. International Customers
22.1 These Terms apply to customers wherever they are located. Where the mandatory consumer-protection law of your country of habitual residence would otherwise be displaced by the choice of governing law in Section 21.1, that mandatory law continues to protect you to the extent it is more favorable to you, in accordance with Article 6 of the Rome I Regulation (for consumers resident in the EU) and the equivalent principles of English private international law (for consumers resident in the UK).
22.2 If you are a consumer resident in the European Union: in addition to the rights described in our Refund Policy, you may also benefit from consumer-protection rules of your own country of residence, to the extent that they are more favorable to you than these Terms.
22.3 If you are a consumer resident in Norway or another European Economic Area state that is not an EU member state: Norway implements the EU Consumer Rights Directive through the Angrerettloven (Right of Withdrawal Act) and the Forbrukerkjøpsloven (Consumer Sales Act), which provide an equivalent 14-day right of withdrawal and equivalent mandatory consumer sales guarantees. The rights described in our Refund Policy apply to you on the same basis as to EU consumers.
22.4 If you are a consumer resident in the United States: your order is also subject to the FTC's Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435). Unless we state a shipping time at checkout, we will ship your order, or notify you of a delay and give you the choice to consent to it or receive a full refund, within 30 days of your order, consistent with our Shipping Policy.
22.5 If you are a consumer resident in Australia: nothing in these Terms excludes, restricts, or modifies the consumer guarantees available to you under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), including that goods be of acceptable quality, fit for purpose, and match their description. These guarantees cannot be excluded, and any term of these Terms that purports to do so is void to that extent. Australian law does not provide a general statutory cooling-off period for online retail purchases of the kind described in our Refund Policy; our voluntary returns policy applies to you on that point.
22.6 If you are a consumer resident in Canada: consumer protection in Canada is primarily a matter of provincial and territorial law, and requirements, including any cooling-off period for internet sales contracts, vary by province or territory. Where the consumer protection law of your province or territory of residence would otherwise be displaced by the governing law in Section 21.1, that law continues to apply to you to the extent it is mandatory and more favorable to you than these Terms.
22.7 If you are a consumer resident in Mexico: under Article 56 of the Federal Consumer Protection Law (Ley Federal de Protección al Consumidor), you have the right to revoke your consent to a purchase within 5 business days of delivery of the goods, without liability, by notifying us at contact@atesestudio.com. Unlike the right described in our Refund Policy, the cost of returning goods following a revocation under this Article 56 right is borne by you.
22.8 If you are a consumer resident in the United Arab Emirates, Saudi Arabia, Qatar, or Kuwait: each of these jurisdictions maintains consumer protection legislation applicable to online sales. This includes, in the UAE, a 14-day right to cancel an online purchase under Federal Decree-Law No. 5 of 2023 and its Cabinet Decision No. 66 of 2023. Practical enforcement of rights under this legislation against an overseas seller with no local entity or presence is generally limited to the remedies available through your card issuer or payment provider. Our voluntary Refund Policy is the primary basis for your returns and exchanges with us.
22.9 If you are a consumer resident in Switzerland or another jurisdiction not otherwise addressed in this Section 22 that does not provide a statutory right of withdrawal for online purchases: our voluntary Refund Policy is the primary basis for your returns and exchanges.
22.10 This section is provided to help you identify which protections apply to you; it does not itself create rights beyond those already required by the law of your country of residence.
23. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable part will be severed from these Terms. This will not affect the validity and enforceability of the remaining provisions.
24. Waiver; Entire Agreement
24.1 Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
24.2 These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and Legal Notice, each of which is incorporated into these Terms by reference, constitute the entire agreement between you and ATÉSE regarding the Services, and supersede any prior agreements, communications, or proposals, whether oral or written, between you and us on this subject, including any prior version of these Terms.
24.3 Where you are a consumer, and a term of these Terms is capable of more than one meaning, the meaning most favorable to you will prevail, consistent with the Consumer Rights Act 2015.
25. Assignment
You may not transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent; any attempt to do so is void. We may transfer, assign, or delegate these Terms, and our rights and obligations under them, at any time without notice to you.
26. Headings
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
27. Contact
For any question regarding these Terms, contact us at contact@atesestudio.com. Our full company and registration details are set out in our Legal Notice.